RN (Telephone Line to CARE, part time)
Location: Lincoln, Nebraska
Description: Catholic Health Initiatives is at present looking to employ RN (Telephone Line to CARE, part time) right now, this occupation will be dwelled in Nebraska. More complete informations about this occupation opportunity please read the description below. Job Summary:
Responsible for triaging after hours callers symptoms recommending appropriate dispositions and providing h! ealth information within defined protocols and established criteria; must be trained to provide symptom triaging for all clients of all ages including and social and cultural diversity.
Part time works evenings every other weekend. Will also have a holiday committment. This is an after hours service.
ATTENTION:
Completion of both application and
the Gallup Nursing Interview
are required to be considered an applicant for this position.
The interview can be found on web site
https://gx.gallup.com/nurseinsight.gx?LOCATION=1999
or located under step # 2 on the employment page of our website (
www.saintelizabethonline.com
) under “Applying at Saint Elizabethâ€.
Essential Duties:
Answers designated telephone lines and processes calls including these functions utilizing the nursing process to assess and identify clients primary symptom:
Assess clients’ resp! onses to health symptoms or problems identifying primary sympt! om(s) to select the appropriate guideline and disposition within the first four minutes of the call.
Identifies and implements appropriate clinical guidelines or, established criteria in the absence of defined guidelines, to promote health, prevention of illness, or injury.
Supports clients in making good decisions related to their health and recommended disposition.
Provides health education to clients.
Documents source of care advice if other than computer triage guidelines.
Demonstrates effective and competent use of nursing judgment in effecting good clinical outcomes.
Provides follow-up calls regarding physician orders, prescriptions and additional health education in a timely manner.
Accurately documents all calls per identified standards and completes tracking functions. Performs data entry at the time of each call.
Processes a minimum of 5-6 clinical initial symptom calls per hour or averages 9-! 12 minutes per symptom call.
Closes a minimum of 70% of all triage symptom calls within 10 minutes.
Maintains a minimum of 80% availability per telephone ACD standards on day and evening shift and 90% on night shift when answering live calls.
Responds to voicemail calls within 30 minutes and prioritizes calls appropriately.
Refers clients to physicians, Medical Center services, programs, and community services as appropriate.
Portrays a positive, caring and helpful tone and manner with each call. Functions in a supportive and facilitative role rather than mandating or directing callers actions.
Participates in defined performance improvement activities such as follow-up telephone surveys to assess patient satisfaction with triage service and clinical review of symptom calls completed by self and/or department peers.
Maintains a safe, clean and organized work area.
Maintains client confidentiality.
Utilizes time management principles and techniques to maximize prod! uctivity..
Demonstrates positive communication and problem solving skills with clients, peers and other departments.
Demonstrates as appropriate, problem solving, reporting and nursing actions in the event of a risk situation, crisis or emergency.
Reads e-mail communications daily when working
Marginal Job Functions:
May participate in post-discharge follow-up phone calls for patients discharged from Saint Elizabeth Regional Medical Center.
Participates in the development and evaluation of policies, procedures, clinical protocols and health information.
Participates in the orientation of new associates as assigned.
Participates in projects to enhance program efficiency, customer service and operations enhancement and personal growth.
Qualifications
ATTENTION: Completion of both application and the Gallup Nursing Interview are required to be considered an applicant for this pos! ition.
The interview can be found on web site
https://gx.gallup.com/nurseinsight.gx?LOCATION=1999
or located under step # 2 on the employment page of our website (
www.saintelizabethonline.com
) under “Applying at Saint Elizabethâ€.
Education
:
Graduate of an accredited school of nursing required.
BSN Preferred
Experience
:
Minimum of two years clinical experience required with experience in pediatric or family practice setting preferred.
Basic word processing skills required with the ability to type 35 words per minute.
Experience working in a computer "windows" environment preferred.
License/Certification
:
Current Registered Nurse licensed in the State of
Nebraska
or Nationally Certified Physician Assistant
Additional Responsibilities
:
Demonstrates a commitment to service,! organization values and professionalism through appropriate conduct and! demeanor at all times
and adheres to and exhibits our core values:
Reverence
: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity
: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion
: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence
: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
•
Maintains confidentiality and protects sensitive data at all times
•
Adheres to organizational and department specific safety standards and guidelines
•
Works collaboratively and supports efforts of t! eam members
•
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers.//cb
Job
Nursing - RN
Primary Location
NE-Lincoln-Saint Elizabeth Reg Med Ctr
Shift
evening
Scheduled Hours per 2-week Pay Period
16
Weekends Required
Every Other
Status
Part Time
- .
If you were eligible to this occupation, please give us your resume, with salary requirements and a resume to Catholic Health Initiatives.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be opened on: Fri, 15 Mar 2013 01:43:47 GMT
Apply RN (Telephone Line to CARE, part time) Here