RN (Telephone Line to CARE, Part Time, Every Other Weekend days or evenings)
Location: Lincoln, Nebraska
Description: Saint Francis Medical Center is looking of RN (Telephone Line to CARE, Part Time, Every Other Weekend days or evenings) right now, this position will be designated in Nebraska. Further informations about this position opportunity please read the description below. Job Summary:
Responsible for triaging caller symptoms recommending a! ppropriate dispositions and providing health information within defined protocols and established criteria. Demonstrates competency in nursing practice as outlined in the Nebraska Nurse Practice Act. The Registered Nurse must be trained to provide symptom triaging for all ages including social and cultural diversity.
ATTENTION:
Completion of both application and
the Gallup Nursing Interview
are required to be considered an applicant for this position.
The interview can be found on web site
https://gx.gallup.com/nurseinsight.gx?LOCATION=1999
or located under step # 2 on the employment page of our website (
www.saintelizabethonline.com
) under “Applying at Saint Elizabethâ€.
Essential Duties:
Answers designated telephone lines and processes calls including these functions utilizing the nursing process to assess and identify clients primary symptom:
Assess clients! ’ responses to health symptoms or problems identifying prima! ry symptom(s) to select the appropriate guideline and disposition within the first four minutes of the call.
Identifies and implements appropriate clinical guidelines or, established criteria in the absence of defined guidelines, to promote health, prevention of illness, or injury.
Supports clients in making good decisions related to their health and recommended disposition.
Provides health education to clients.
Documents source of care advice if other than computer triage guidelines.
Demonstrates effective and competent use of nursing judgment in effecting good clinical outcomes.
Provides follow-up calls regarding physician orders, prescriptions and additional health education in a timely manner.
Accurately documents all calls per identified standards and completes tracking functions. Performs data entry at the time of each call.
Processes a minimum of 5-6 clinical initial symptom calls per hour or ave! rages 9-12 minutes per symptom call.
Closes a minimum of 70% of all triage symptom calls within 10 minutes.
Maintains a minimum of 80% availability per telephone ACD standards on day and evening shift and 90% on night shift when answering live calls.
Responds to voicemail calls within 30 minutes and prioritizes calls appropriately.
Refers clients to physicians, Medical Center services, programs, and community services as appropriate.
Portrays a positive, caring and helpful tone and manner with each call. Functions in a supportive and facilitative role rather than mandating or directing callers actions.
Participates in defined performance improvement activities such as follow-up telephone surveys to assess patient satisfaction with triage service and clinical review of symptom calls completed by self and/or department peers.
Maintains a safe, clean and organized work area.
Maintains client confidentialit! y.
Utilizes time management principles and techniques to maxim! ize productivity.
Demonstrates positive communication and problem solving skills with clients, peers and other departments.
Demonstrates as appropriate, problem solving, reporting and nursing actions in the event of a risk situation, crisis or emergency.
Reads e-mail communications daily when working
A complete job description is available in Human Resources.
Qualifications
Education
:
Graduate of an accredited school of nursing required.
BSN Preferred
A BSN must be obtained within 5 years of hire.
Experience
:
Minimum of two years clinical experience required with experience in pediatric or family practice setting preferred.
Basic word processing skills required with the ability to type 35 words per minute.
Experience working in a computer “windows†environment preferred.
Effectively handles multiple tasks simultaneously.
Demonstrates a broad base of general nursing knowledge.
Social and cultural sensitivity and the ability to communicate effectively with callers and co-workers is required.
Works effectively with minimum supervision. Must be able to work alone when call activity necessitates one nurse on duty
License/Certification
:
Current Registered Nurse licensed in the State of
Nebraska or Nationally Certified Physician Assistant
Additional Responsibilities
:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
and adheres to and exhibits our core values:
Reverence
: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity
: Moral wholeness! , soundness, uprightness, honesty and sincerity as a basis of trustwort! hiness.
Compassion
: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence
: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
•
Maintains confidentiality and protects sensitive data at all times
•
Adheres to organizational and department specific safety standards and guidelines
•
Works collaboratively and supports efforts of team members
•
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Catholic Health Initiatives and its organizations are Equal Opportunity Employers.//cb
Job
Nursing - RN
Primary Location
NE-Lincoln-Saint Elizabeth Reg Med Ctr
Shift
Evening/Weekend
Scheduled Hours per 2-week Pay Period
16
Weekends Required
Every Other
Status
Part Time
- .
If you were eligible to this position, please deliver us your resume, with salary requirements and a resume to Saint Francis Medical Center.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be opened on: Fri, 16 Aug 2013 22:49:27 GMT
Apply RN (Telephone Line to CARE, Part Time, Every Other Weekend days or evenings) Here