Supervisor, Clinical Nursing - Ambulance
Location: Omaha, Nebraska
Description: Children's Hospital & Medical Center is presently looking of Supervisor, Clinical Nursing - Ambulance right now, this vacancy will be settled in Nebraska. For complete informations about this vacancy opportunity kindly read the description below. The Clinical Nurse Coordinator (CNC) is a registered nurse who is a role model and resource person. He/she promotes quality of care and! maintains shift operational flow of the department. Specific responsibilities include: coordinating area workload, staffing, patient/department assignments, patient flow, communication, and follow through with patient/department issues. This individual is responsible for the clinical and professional mentoring of the ED staff.
Essential Functions/Competencies
% of Time
20%
Acts as a resource and mentor to all department staff for (a) computer utilization, (b) equipment/supply troubleshooter, (c) clinical and educational issues, (d) clinical resource for age-specific assignments and interventions, (e) promoting the professional growth and development of staff.
20%
Performs in a leadership role to promote smooth and efficient operational flow of the department during his/her shift.
15%
3. Supports team members to promote quality patient care.
15%
Demonstrates high level communication sk! ills and first party, direct communication by (a) reporting de! partment/patient issues to the patient care manager and other CNC’s, (b) knowing resources available, (c) communication with other departments or areas to promote quality care, (d) resolving staff/patient/family concerns in a timely manner.
10%
Role modeling strong positive customer relations by being a patient advocate and communicating with families as appropriate.
10%
Training, disciplining and acting as a supervisor in the performance appraisal process of employees. Sets performance standards for subordinates.
5%
Initiating/returning telephone calls to parents/families regarding concerns/problems voiced on parent/family survey.
Regular attendance at work is an essential function of the job.
Perform physical requirements as described in the Physical Requirements section
SECONDARY FUNCTIONS/COMPETENCIES
5%
Performs other duties as assigned
100%
JOB STANDA! RDS
Achieves department/organization Outcomes
All
Patient/Customer Satisfaction
Interacts with patients/families/customers and utilizes feedback to improve and reinforce satisfaction
Meets department/organization satisfaction goals
Financial
Identifies and implements systems and processes to improve efficiency and reduce expenses that do not compromise quality of services/mission.
Meets department/organization financial goals
Quality
Utilizes performance measurement to improve patient/customer outcomes
Meets department/organization quality goals
Dept.
Specific
Patient/Customer Satisfaction
Works well with families to resolve issues as needed.
Assesses parent/patient questions and concerns and develops a plan to address needs. Communicates information to appropriate person(s) in appropriate time frames to meet parent/ patient questio! ns, concerns, and/or expectations. (Validation through feed-back from s! upervisors, peers, personal knowledge, or family interview.)
Initiates patient/parent concern reports, as appropriate, when issues arise.
Incorporates key concepts into communication with parents:
Introduces self to parent/patient when enters room including completes information on white board.
Explains purpose of activity before touches the patient.
Before leaves the room, asks “Is there anything else that can be done?â€
Financial
Monitors staffing to ensure quality and fiscal obligations.
Follows policy for capturing patient charges (stickers on charge sheets).
Participates in unit specific cost saving activities.
Quality
Facilitates and actively participates in the designated Press Ganey Departmental goals.
Provides input into opportunities for system improvements.
Able to describe and participates in unit specific Performance Improvement Projects
Takes personal responsibility to adhere to department/organization policies and procedures, compliance and regulatory agency requirements
All
Understands and performs role in emergency situations (i.e. disruptive individuals, internal/ external disaster, CPR, Code Adam)
Understands and practices regulatory agency standards and department/organization policies/procedures including: Joint Commission, OSHA, HIPAA, Infection Control, Environment of Care, National Patient Safety Goals
Addresses non-compliance with department/organization standards
Meets mandatory department/organization job requirements within established time frames (i.e. physicals, annual mandatory reviews, participates and physically attends 75% of required staff meetings, licensure/certification, CPR for direct care providers, NVI Training)
Non-Violent crisis intervention training required.
Dept.
Specific
Operationalizes t! he fundamental values of nursing as defined in the nine ANA Code of Eth! ics into daily practice and teaching activities at Children’s including:
1-3
: Establishing professional relationships with compassion and respect for human dignity, worth, and the uniqueness of individuals, while demonstrating a primary commitment to the patient in advocating for patient privacy, health, safety and rights.
4-6
: Identifying the boundaries of the profession by accepting responsibility and accountability for own actions, delegating tasks appropriately to optimize patient care. Maintenance of competence with continued pursuit of activities for personal/professional growth. Influencing the patient care/work environment with the values of nursing to promote respectful interactions, the promotion of safe practices, and creating a care setting that expects high quality, compassionate nursing care.
7-9
: Collaborates with all disciplines/the community in promoting nursing excellence in meeting health care. Se! eks opportunities beyond patient care to advance profession by involvement in developing, maintaining, implementing professional standards through practice/ education, i.e. involvement with internship/ preceptor programs, committees, awareness of broader healthcare issues such as Joint Commission National Patient Safety Goals, integrating nursing values into daily practice (articulates and practices).
Leads assigned committees to ensure safe and quality care.
Current certifications ENPC, TNCC, PALS, BLS, CPI, Advanced Nursing Certification (CEN, CCRN, CPC).
Active instructorship.
Non-Violent crisis intervention training required.
Supports a work environment that focuses on staff, customer, patient/families through safe practices and effective communication.
All
Demonstrates and supports staff/visitor/patient/vendor identification policy
Utilizes variance reporting system to enhance safety and identify c! hanges for best practice
Protects Patient Privacy
Inc! orporates department/organization communication into work practices
Dept.
Specific
Assures proper skill/staffing ratio and assures proper patient and staff assignment (Rx Triage/Fast Track)
Participates in project teams or committees and attends 75% of scheduled meetings.
Demonstrates personal ownership of the unit scheduling process, individual contribution, and staffing needs.
Communicates plan of care to the patient/family.
Incorporates Joint Commission National Patient Safety Goals into patient care practices.
Supports Shared Governance philosophy within and between units.
Gives suggestions to Area Action Council for unit improvement
BEHAVIORS
Excellence in Service to Children, Families, Colleagues and Other Customers
Anticipates customer needs, understands their expectations and responds appropriately.
Respect for Human Dignity
Treats others wit! h compassion, fairness, courtesy and respect while honoring their uniqueness.
Cooperative Work Relationships
Willingly works with others to identify and achieve common goals.
Positive Attitudes and Behaviors
Enthusiastically approaches their role and displays pride in the organization
Honesty and Integrity
Takes personal responsibility for doing the right thing.
Wise Use of Resources
Optimizes the talents of self and others and the use of time, materials and equipment.
KNOWLEDGE, SKILLS AND ABILITIES:
Must possess leadership skills in verbal/written communication and organizational management (time management, problem solving, conflict resolution, and knowledge of regulatory agency/HR standards).
Must possess influential/motivational leadership skills that drive/develops staff performance.
Ability to effectively demonstrate situational power, control, autonomy, and ! flexibility.
Must be able to perform a variety of duties, ofte! n changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritizing skills.
EDUCATION AND EXPERIENCE:
Bachelor’s degree from an accredited college or university in nursing required.
Minimum of three (3) years nursing experience required, preferably in pediatrics
Minimum 1 year supervisory or lead experience preferred
Emergency Room experience preferred
CERTIFICATIONS/LICENSURE REQUIREMENTS:
Current and valid Nebraska RN license/RN Compact license required
Current and valid certification in Basic Life Support (BLS) required.
Current and valid certification in Pediatric Advanced Life Support (PALS) preferred.
Current and valid certification in Certified Pediatric Emergency Nurse (CPEN) or must be able to obtain within 1 year preferred.!
SPECIAL REQUIREMENTS:
Non-violent Intervention training preferred.
REQUIRED TRAINING & EMPLOYEE HEALTH REQUIREMENTS
Annual Physical
Annual Mandatory Review
Hepatitis B
TB Mask Fit
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Physical Requirements
N/A
Less than 10%
11% to 49%
Greater than 50%
Work Environment
N/A
Less than 10%
11% to 49%
Greater than 50%
Stand
X
Blood and body fluid exposure*
X
Walk
X
Sharps, needles, etc.
X
Sit
X
Wet, humid conditions (non-weather)
X
Talk or hear
X
Work near moving mechanical parts
X
Displays manual dexterity
X
Fumes or airborne particles
X
Climb or balance
X
Toxic or caustic ! chemicals
X
Stoop, kneel, crouch or crawl
X !
Outdoor weather conditions
X
Reach with hands and arms
X
Extreme cold (non-weather)
X
Taste or smell
X
Extreme hot (non-weather)
X
Lifting/pulling/pushing
X
Risk of electrical shock
X
Visual: Looking at computer screen
X
Medical Equipment
X
Other: Walk Briskly
X
Risk of radiation
X
Weight Demands:
Vibration
X
Up to 10 lbs.
X
Loud noise
X
Up to 20 lbs.
X
Quiet environment
X
Up to 40 lbs.
X
Environmental noise
X
Up to 100 lbs.
X
Other:
More than 100 pounds
X
- .
If you were eligible to this vacancy, please deliver us your resume, with salary requirements and a resume to Children's Hospital & Medical Center.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Fri, 12 Jul 2013 02:01:49 GMT
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