Child Care Specialist - Healing Environment
Location: Omaha, Nebraska
Description: Children's Hospital & Medical Center is at present recruited Child Care Specialist - Healing Environment right now, this occupation will be presented in Nebraska. For complete informations about this occupation opportunity please read the description below. Provides supervision and developmentally appropriate activities to siblings 3 - 14 years of age left in the care of Kidsâ! €™ Camp staff during families visit to the Specialty Pediatric Center and/or receiving other services at Children's Hospital & Medical Center. Kids’ Camp staff will also provide services to the patients when needed or requested by parents and/or Children’s Hospital & Medical staff.
Essential Functions/Competencies
% of Time
25%
Keeps concise records related to children in the care of Kids’ Camp staff.
Checks in children by name, parent/guardian and patient relationship, clinic/doctor.
Documents contact information and explains rules and guidelines of Kids’ Camp.
Communicates pertinent information about siblings and families to other health care professionals when needed.
Recommends consults/referrals to appropriate staff when family needs are beyond the role.
25%
2. Plans, conducts, and evaluates activities for the Kids’ Camp to support developmental level, meet emotional nee! ds, and provide diversion.
Sets up and organizes acti! vity areas, provides input for all children in Kids Camp to promote use and provide comfort and security.
Matches interactions and activities to developmental level and emotional state of child.
Uses resources to accommodate cultural needs to bridge differences.
Provides varied activities matching child’s developmental level.
15%
3. Gives direction and feedback to Children’s Hospital & Medical Center volunteers working in Kids’ Camp.
Clearly communicates and structures duties and assignments matching ability to task complexity.
Communicates the importance of confidentiality and privacy among patients and families.
Provides feedback in a constructive manner.
20%
4. Maintains Kids’ Camp in a clean and orderly condition following guidelines set for area and ensures toys are cleaned.
Follows infection control and safety procedures and policies.
Maintains playroom ! in a safe and orderly manner.
Toys are maintained and cleaned using appropriate cleaning materials.
10%
5. Increases parents’ awareness of siblings’ psychosocial and coping needs when a sibling has chronic healthcare needs.
Represents and communicates Child Life Services to patients and families.
Provides supportive relationships to children and their families, facilitating peer interaction and socialization.
Regular attendance at work is an essential function of the job.
Perform physical requirements as described in the Physical Requirements section
SECONDARY FUNCTIONS/COMPETENCIES
5%
Performs other duties as assigned
Accepts and completes other assigned tasks in a professional manner.
Professionally supports all departments (i.e. positive attitude and actions related to teamwork).
100%
JOB STANDARDS
Achieves department/organization Out! comes
All
Patient/Customer Satisfaction
Inte! racts with patients/families/customers and utilizes feedback to improve and reinforce satisfaction
Meets department/organization satisfaction goals
Financial
Identifies and implements systems and processes to improve efficiency and reduce expenses that do not compromise quality of services/mission.
Meets department/organization financial goals
Quality
Utilizes performance measurement to improve patient/customer outcomes
Meets department/organization quality goals
Dept.
Specific
Patient/Customer Satisfaction
Assesses child/parent questions and concerns and develops a plan to address needs. Communicates information to appropriate person(s) in appropriate time frames to meet child/parent questions, concerns, and/or expectations. (Validation through feedback from supervisors, peers, personal knowledge, or family interview.)
Initiates patient/parent concern reports, as app! ropriate, when issues arise.
Incorporates key concepts into communication with parents:
Introduces themselves by name to each customer upon initial intake and explains services provided.
Ending interactions by asking, “Is there anything else I can provide or assist you with?â€
Gives the customer their name again before leaving.
Financial
Participates in unit specific cost saving activities.
Uses good time management to ensure no overtime. If overtime is needed, it is approved in advance by Manager.
Quality
Provides input into opportunities for system improvements
Takes personal responsibility to adhere to department/organization policies and procedures, compliance and regulatory agency requirements
All
Understands and performs role in emergency situations (i.e. disruptive individuals, internal/ external disaster, CPR, Code Adam)
Understands and practices! regulatory agency standards and department/organization policies/proce! dures including: Joint Commission, OSHA, HIPAA, Infection Control, Environment of Care, National Patient Safety Goals
Addresses non-compliance with department/organization standards
Meets mandatory department/organization job requirements within established time frames (i.e. physicals, annual mandatory reviews, participates and physically attends 75% of required staff meetings, licensure/certification, CPR for direct care providers)
Dept.
Specific
Updates child care practices in response to changes discussed in staff meetings or other educational offerings.
Supports a work environment that focuses on staff, customer, patient/families through safe practices and effective communication.
All
Demonstrates and supports staff/visitor/patient/vendor identification policy
Utilizes variance reporting system to enhance safety and identify changes for best practice
Protects Patient Privacy
Dept.
Specific
Supports Shared Governance philosophy within and between units.
BEHAVIORS
Excellence in Service to Children, Families, Colleagues and Other Customers
Anticipates customer needs, understands their expectations and responds appropriately.
Respect for Human Dignity
Treats others with compassion, fairness, courtesy and respect while honoring their uniqueness.
Cooperative Work Relationships
Willingly works with others to identify and achieve common goals.
Positive Attitudes and Behaviors
Enthusiastically approaches their role and displays pride in the organization
Honesty and Integrity
Takes personal responsibility for doing the right thing.
Wise Use of Resources
Optimizes the talents of self and others and the use of time, materials and equipment.
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpers! onal and communication skills are necessary in order to effectively communicate with patients, families, and staff members.
EDUCATION AND EXPERIENCE:
Associates degree from an accredited college or university in child growth and development or related field required.
Bachelor’s degree from an accredited college or university in Child Life, Child Development, Psychology, education or related field preferred.
Minimum 6 month’s experience working with hospitalized and/or healthy children in individual and group setting required.
CERTIFICATIONS/LICENSURE REQUIREMENTS:
Current and valid Basic Life Support (BLS) certification required, within 6 months of hire.
SPECIAL REQUIREMENTS:
REQUIRED TRAINING & EMPLOYEE HEALTH REQUIREMENTS
Annual Physical
Annual Mandatory Review
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Physical Requirements
N/A
Less tha! n 10%
11% to 49%
Greater than 50%
Work Environment
N/A
Less than 10%
11% to 49%
Greater than 50%
Stand
X
Blood and body fluid exposure*
X
Walk
X
Sharps, needles, etc.
X
Sit
X
Wet, humid conditions (non-weather)
X
Talk or hear
X
Work near moving mechanical parts
X
Displays manual dexterity
X
Fumes or airborne particles
X
Climb or balance
X
Toxic or caustic chemicals
X
Stoop, kneel, crouch or crawl
X
Outdoor weather conditions
X
Reach with hands and arms
X
Extreme cold (non-weather)
X
Taste or smell
X
Extreme hot (non-weather)
X
Lifting/pulling/pushing
X
Risk of electri! cal shock
X
Visual: Looking at computer screen!
X
Medical Equipment
X
Other:
Risk of radiation
X
Weight Demands:
Vibration
X
Up to 10 lbs.
X
Loud noise
X
Up to 20 lbs.
X
Quiet environment
X
Up to 40 lbs.
X
Environmental noise
X
Up to 100 lbs.
X
Other:
More than 100 pounds
X
- .
If you were eligible to this occupation, please send us your resume, with salary requirements and a resume to Children's Hospital & Medical Center.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be started on: Tue, 30 Jul 2013 20:54:09 GMT
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